Frequently Asked Questions
Any Wear, Anywhere is a clothing rental service for people who will travel to Japan with Japan Airlines (JAL). Our service eliminates the need to pack, bring, or wash your own clothes. Through our service, you can also reduce your carbon footprint.
Any Wear, Anywhere can reduce fuel and CO2 emissions from airplanes by reducing the amount of cargo carried. In addition, our service can extend the life of clothes by renting out clothes originally destined for disposal.
In cooperation with JAL, we monitor how much we can contribute to reducing the amount of cargo carried and CO2 emissions from airplanes.
Please make a reservation 2 weeks prior to the rental date.
You can rent the clothes for up to 2 weeks. If you would like to rent longer, you can extend the rental period to 4 weeks by paying additional fee.
- Extension fee for Basic set (3-4 Tops + 2 Bottoms) : + 2,000 JPY
- Extension fee for Variety set (5-6 Tops + 3 Bottoms) : + 3,000 JPY
Please add “Extension” in your cart with the set you want to rent.
At the moment, reservations can only be made online through our website.
Pack up your rental items in the garment bag they came in. Make sure the the bag is zipped and has a plastic pouch with a delivery label inside. Then just hand it to the hotel reception.
Yes, you can receive the clothes at one hotel and return them at another hotel. Please tell us the name and address of the hotel you wish to return the clothes to through the "Additional request or info" section in the shopping cart page.
Please contact us for details through “Contact us”.
There is no cancellation fee if you cancel at least 7 days in advance; if you cancel less than 7 days in advance, a cancellation fee may apply. Please contact us for details through the “Contact us” page.
Yes, they are all washed and ironed before shipping. Please remember that they are not brand-new items.
We may charge you for the lost/damaged clothes. Please let us know through the "Contact us" page and return the items as usual.
Yes, but in this case, please let us know through "Contact us".
Yes, however, you'll need to enter some dummy information on the checkout page.
Please enter the following information on the checkout page in the "Pick-up Hotel Information" section:
Postal code: 000-0000
Later, once your hotel has been booked, please enter the hotel information using the following form:
You can receive your clothes at the reception of the hotel you'll be staying in.Please inform the reception that you are expecting to receive a delivery from Sumitomo Corporation.
The shipping cost is included in the rental price.