Women × Spring/Fall × Casual × Basic
Please make a reservation 1 month prior to the rental date.
You can hold your items for up to 2 weeks.
Cancel & Returns
Pack up your rentals in the garment bag they came in. Remove the prepaid return label from the inside pocket of the garment bag and insert it into the plastic pouch on the outside of the bag. Fold the bag, tuck in the handles, and zip it shut. Then, you're ready to hand it to the hotel reception.
There is no cancellation fee if you cancel at least 7 days in advance; if you cancel less than 7 days in advance, a cancellation fee may apply. Please contact us for details through “Contact us”.
Cleaning & Repairs
Yes, they are all washed and please be sure that they are not brand-new items.
We may charge you for the lost/damaged clothes. Please let us know through "Contact us" and return the items as usual.
You can receive your order at the reception of the hotel you stay in.
Shipping is included in the rental price.
We calculate it based on the weight of the clothing that can be removed from checked baggage. The weight of the clothing is calculated based on data provided by our partner, Wifabric, Inc;https://www.wefabrik.jp/